Single tap
Choose a lighting mood
Tap the centre of a Loxone wall control to switch the lights on and move through the lighting moods configured for that area.
Download PDF Commercial automation handover
Your building,
made simple.
A practical guide to the lighting, climate, shading, audio, access, security and building-wide controls at 1 Tarver Street, Port Melbourne VIC 3207.
26Controlled areas
04Modes & schedules
06Central control groups
01Loxone app
01 · Everyday controls
The five actions worth knowing first.
Factory Sound runs automatically through schedules, presence and room conditions. These controls cover the common moments when staff need to make a manual change.
Wall controlTap the centre. Use the corners.
The installed labels show the functions assigned to each touch point. The app provides the same controls with more detail for authorised users.
Double tap
Turn the room off
Double-tap the centre touch point to switch the room off. The corner touch points operate audio or shading where those functions are available.
Corner controls
Adjust audio and blinds
Use the labelled corner touch points for volume, playback and shading. In rooms with two blinds, the left side controls the shade and the right side controls the blackout blind.
Leaving the building
Set Away and arm the store
The last person leaving can activate Away in the app or from the assigned Entry control. At the internal Staff Entry NFC Code Touch, select the #6 tick function, then use an authorised code or fob to arm the store.
Manual override
Use the app at any time
Schedules and presence automation continue in the background, but authorised users can manually adjust lighting, climate, shading, audio, access and gates in the Loxone app.
02 · Building-wide controls
One action. The building responds.
These modes and schedules coordinate several areas at once. Access to them should be limited to the staff members responsible for opening, closing and system administration.
01Last person leaving
Away
Resets the building, switches lighting off and arms the alarm so Factory Sound is secured after hours.
How to use itActivate in the Loxone app or from the assigned Entry wall control. Turn Away off in the app when returning.
02Closing the premises
Alarm
When armed, a trigger causes the lighting response, internal speaker siren, external siren and security-company notification configured for the building.
How to use itAt the internal Staff Entry NFC Code Touch, choose the #6 tick function and authenticate with an authorised code or fob.
03Normal office operation
Office hours
Office schedules coordinate the automated operating periods for relevant lighting and climate zones.
How to use itAuthorised administrators can review and adjust office hours in the Loxone app.
04Shop trading periods
Retail hours
Retail schedules coordinate the automated operating periods for the shop and showroom areas.
How to use itAuthorised administrators can review and adjust retail hours in the Loxone app.
Central controls
Adjust one area, one level or the entire building.
Climate
Select heating, cooling or automatic changeover, with central climate control available per level.
Lighting
Switch all lighting on or off, or select the individual lights and areas you need.
Shading
Move all building shades together or control selected shades and blackout blinds individually.
Access
Manage individual users, groups, PINs and NFC fobs for the areas each person is permitted to enter.
Audio
Select sources, zones and volume for areas fitted with Loxone audio and public-announcement functions.
Gates & intercom
Operate the carpark gate and answer warehouse roller-door or staff-entry calls from authorised controls.
03 · Area guide
Find the space. See exactly what it does.
Search by room, feature or function, or filter by area type. Open any card to see the installed controls and automatic behaviour.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Shading
- Control the shade and blackout blind from the wall control or app, or allow the Intelligent Room Controller to respond automatically to room conditions. Left touch points operate the shade; right touch points operate blackout.
- Lighting
- Switched, dimmable and RGB lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Shading
- Control the shade and blackout blind from the wall control or app, or allow the Intelligent Room Controller to respond automatically to room conditions. Left touch points operate the shade; right touch points operate blackout.
- iPad control
- The dedicated Boardroom iPad provides control of all automation features assigned to the room.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Shading
- Control the shade and blackout blind from the wall control or app, or allow the Intelligent Room Controller to respond automatically to room conditions. Left touch points operate the shade; right touch points operate blackout.
- Audio
- Select the zone, source and volume from the wall control or app, with presence behaviour where configured.
- Burglar alarm
- The building can be secured from this area using the assigned closing sequence. See Building-wide controls for the full arming process.
- Lighting
- Switched lighting operates automatically from presence.
- Exhaust fan
- The exhaust fan switches on and off automatically from presence.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Shading
- Control the shade and blackout blind from the wall control or app, or allow the Intelligent Room Controller to respond automatically to room conditions. Left touch points operate the shade; right touch points operate blackout.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Lighting
- Switched, dimmable and RGB lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Store entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Audio
- Select the zone, source and volume from the wall control or app, with presence behaviour where configured.
- Burglar alarm
- The internal Staff Entry NFC Code Touch provides the assigned closing and arming sequence. See Building-wide controls.
- iPad control
- The shop iPad provides control of all automation features assigned to the retail area.
- Lighting
- Switched lighting operates automatically from presence.
- Exhaust fan
- The exhaust fan switches on and off automatically from presence.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Lighting
- Switched lighting operates automatically from presence.
- Exhaust fan
- The exhaust fan switches on and off automatically from presence.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Intercom
- Intercoms at each roller door and the staff entry allow authorised users to answer calls and grant remote access.
- Audio
- Select the zone, source and volume from the wall control or app, with presence behaviour where configured.
- Burglar alarm
- The warehouse is included in the building alarm response and the assigned closing sequence.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Audio
- Select the zone, source and volume from the wall control or app, with presence behaviour where configured.
- Lighting
- Switched lighting operates from the app or presence where configured.
- Gate control
- Operate the carpark gate from the app or allow it to follow its configured schedule.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Building iPad
- The dedicated iPad provides authorised control of all automation features across the building.
- Lighting
- Switched lighting from the wall control or app, with automatic operation from presence where configured.
- Climate
- The Intelligent Room Controller follows its schedule and manages the space automatically. On/off and temperature adjustments are also available in the app.
- Access control
- Entry is managed by NFC Code Touch using an individually assigned PIN or NFC fob.
- Lighting
- Switched lighting from the wall control or Loxone app.
- Lighting
- Switched lighting operates from the app or presence where configured.
04 · Loxone app & users
Give the right people the right access.
Administrators can create staff and contractor accounts, assign building areas and add physical access credentials. Every user should have their own account, PIN and fob.
01
Open Factory Sound
Open the Loxone app and select Factory Sound. Project credentials and the Miniserver serial are provided separately through a secure channel.
9:41••• Wi-Fi ▰
Search
FSFactory SoundPort Melbournei
DEDemo MiniserverOptional demoi
Project credentials and the Miniserver serial are supplied separately for security.
02
Open User Management
From the main menu, choose User Management. Administrator access is required to create users or change permissions.
9:41••• Wi-Fi ▰
Search
＋Create new user
AAdministratorAdministrator
FFactory Sound AdminAdministrator
SStaff UserStandard user
03
Create the staff user
Choose Create new user, enter the person’s name and keep the user active. Give every person their own account.
9:41••• Wi-Fi ▰
Search
New UserEnter the name of the new user.
New Staff Member
04
Add contact details
Add the person’s email and phone number where required so the account remains easy to identify and manage.
9:41••• Wi-Fi ▰
General
UsernameNew Staff Member
DescriptionFactory Sound staff
First NameFirst name
Last NameLast name
EmailEmail
PhonePhone number
05
Choose access groups
Assign only the groups the person needs, such as Office, Retail, Warehouse or Contractor access. Reserve Administrator for trusted system managers.
9:41••• Wi-Fi ▰
Search
✓OfficeAssigned areas
✓RetailAssigned areas
✓WarehouseAssigned areas
Staff EntryAssigned areas
ContractorsAssigned areas
AdministratorFull system
06
Set account security
Add a strong account password and allow password changes where appropriate. Use a separate user-interface password only when required.
9:41••• Wi-Fi ▰
Status
StatusActive⌄
Member of
User groupsOffice, Retail ›
Security
Add password ○
Add user interface password ○
Allow password changeLet this user update their own password.●
07
Add a PIN or NFC fob
For physical access, create the person’s unique PIN or learn their NFC fob against the relevant Factory Sound entry points.
9:41••• Wi-Fi ▰
···
1 2 3
4 5 6
7 8 9 ✓
◎4 5 6
7 8 9 ✓
Hold the NFC fob up to the NFC Code Touch:
Staff Entry
Access
Access
Select another NFC Code Touch...
08
Finish on their device
On the user’s own device, they can change their password and enable Face ID from User Settings.
9:41••• Wi-Fi ▰
General
Userstaff.member
Password
Change password
Use Face IDUse Face ID instead of your password.●
User Interface Password
Change user interface password
Administrator checklist
Keep workplace access tidy and secure.
- Use a unique user, PIN and NFC fob for every person.
- Assign only the areas and functions each role needs.
- Remove departing staff and expired contractor access promptly.
- Keep Administrator permissions with trusted system managers.
- Do not share passwords or entry codes in a group message.
- Review Office and Retail hours after operational changes.
05 · Support
When you need us, start here.
Note the affected area, what you expected to happen and what happened instead. A photo or short video helps us resolve the issue faster.
Quick checks
Simple things to check before calling.
01
LightingIf a light does not start automatically, check whether presence control is enabled and whether the room has been manually overridden.
02
App connectionConfirm the device has Wi-Fi or mobile data and that the correct Factory Sound account is signed in.
03
AudioConfirm the selected zone, source and volume before reporting a speaker issue.
04
ShadingAutomatic movements may be responding to temperature or room conditions. Check the app for a manual override.
05
AccessConfirm the user is active, has the correct access group and is using their own PIN or assigned fob.
01Onsite handover & training
Practical user training for the installed system.
0224-month product warranty
Applies to Loxone products supplied for the project.
033-month personalisation support
Remote support for initial operational refinements.
04Expansion consultation
Advice for future automation, access, audio and reporting needs.